The Ljubo Chatbot Helps Tourists in Ljubljana

The Ljubo chatbot improved by a local tour operator for easier and more efficient communication with tourists as their personal guide to the capital, now helps foreign guests get familiar with Ljubljana.

The Ljubo chatbot is an interlocutor programme that imitates human conversation using artificial intelligence. It communicates with users in English or Italian. Users can quickly and easily connect to the programme through the Facebook Messenger App.

The chatbot offers users one-day and three-day routes in Ljubljana introducing the sights, cuisine, active tourist experience and cultural programme.